Change Management qualification

What is Change Management?

Change Management is all of the actions taken to structure how we move from one state of being to another. These actions involve a wide range of interpersonal skills such as communication skills, influencing and persuading skills. In addition, a competent Change Manager has to possess the ability to break the change into all of the activities that need to happen, and prioritise and resource them.

Change Management is not the same as project management. Project management is a process by which a deliverable (something new or updated) is created and making sure the new product is delivered on time, on budget and to the right level of quality. Change Management is about using interpersonal skills to persuade others to use what has been created, and embedding the use of the deliverable into the way people work. There are many examples of fantastic products that are not used just because no-one thought to explain the value of it to the end user.

Is it really that important?

• Unlike highly technical project management skills as embodied by PRINCE2, PMP and APMP, Change Management can be undertaken by anyone
• All members of the project team and user group are involved in change. This includes Team Leaders, Executives, Business Analysts and most importantly end-users and so the more they are aware of the concept of change the better for the ultimate project outcome
• Change is not an activity confined to one or two specialists– all stakeholders have a vested interest in making the change successful and contribution from the most junior member of the team can be as valuable as that of the team leader if the right change environment is created
• Change takes place all of the time but as humans, there is only so much change we can take on board at any one time before going into auto-pilot. As such, structuring the change to ensure that the right changes happen without overloading your stakeholder group needs skill and understanding

Benefits of Change Management

• It clarifies and assigns roles and responsibilities of all those involved in the change effort. This ensures that those with the most relevant skills and experience get to contribute in a structured way.
• Using Change Management will reduce the number of ‘failed’ change project and the ensuing waste of resources involved in making changes that ‘run out of steam’ or get overtaken by other events which had not been predicted when the change was conceived.
• Reduce the level of duplicated activity and control processes that run at cross purposes to other changes being made elsewhere in the organisation.
• Faster implementation of change as all stakeholders know where to get started, what is involved, how long it should take and what the ultimate objective is. This allows them to estimate with greater certainty the impact on their workloads and the level of impact in their departments.

What will I learn on the Change Management™ course?

• Define what change means in a work environment and examine its impact on individuals, teams and the organisation as a whole
• Understand the principles of change management, and how they are applied when delivering change programmes
• Describe the impact of change on individual and team productivity
• Analyse how organisations with different cultures and values are affected by change
• Consider various models of organisational change and appreciate the advantages and disadvantages of each
• Specify how to apply Change Management approaches and techniques to the management of change within your organisation
• Exam techniques to help you focus on and pass the examinations

Change Management Foundation & Practitioner Course

What do people say about the course?

“I am an experienced project manager and could see many of my ‘successful’ projects fail but I could not understand why. After being on this course I now understand why and will be better placed to take my project management career to the next level.”

“I can see why Melanie has a 100% pass rate for this course – she explains things in such clear, simple and memorable way. I even found the exams fun as I realised I knew more that I expected to. 

“As an HR specialist I get involved in change all the time but wanted to understand the wider business appreciation for change. This course has helped me understand what my business units are going through and how I can help them.”

“Even though I had the PRINCE2 Practitioner, I wanted to differentiate myself from others when applying for Change Management jobs. I also picked up some really useful tips and tricks from the trainer that I can use in re crafting my CV for my next job – thanks”

“Melanie was so knowledgeable about this subject – she could take any question and answer it with a real life story while keeping us on-track with the course material”

Change Management Qualifications

Foundation (3-days)  £795 + VAT

• Gives you the principles of Change Management,  the theories behind it and explains the roles and responsibilities for all those involved in change
• 60 multiple choice questions in 60 minutes which allows you to show how much you know on the subject
• This is a memory test so you can not look at your manual or revision materials
• Requires 30 (50%) correct answers or more to pass

Foundation and Practitioner (5-days)  £1,125 + VAT

• Runs over  five days with the first three being the Foundation section
• Checks your ability to apply Change Management principles to real life practical situations.
• You will be able to define and allocate roles and responsibilities associated with a change programme and learn how to manage behaviors of individuals, teams and organisations during the change lifecycle
• The exam is three hours duration, including reading time and is Objective Based Testing
• Exam is broken into four compulsory questions covering:Individual Change, Team Change, Organisational Change and Leading Change
• Each question is worth 20 marks with the pass mark being 40 (50%)

Is a qualification important?

• Change Management jobs are increasingly popular and separate from project management. Employers recognise the distinct skill set, with those able to ‘do their job’ and at the same time ‘improve their job’ being paid a premium
• Without a qualification your ability to manage change is very hard to demonstrate or prove. You can reshape your CV but nothing states louder your commitment to your job than having a qualification in your specialised field.
• The Change Management Foundation & Practitioner qualification is the only stand-alone short course for professionals in change management. Accessing longer duration courses is possible through post-graduate qualifications or trade bodies, this course is unique in its provision of a Foundation and a Practitioner qualification within only five days.

Why choose Agile Change Management Limited?

Pass rates: – at 100% success rate for both Foundation and Practitioner levels, you can be certain of passing if you follow our process. We show you how to make the best use of available time to pre-course revision then how to apply your real-world to the exam questions. All our delegates are inspired to put the extra effort in and it is their work that delivers the 100% pass rate.

Melanie Franklin was one of the original sponsors for the Change Management qualification and has supported its development and use within project management over the past 8 years. As such, we know how to make the syllabus come alive in the class room and make it memorable and applicable to each delegate attending.

As well as being an accredited trainer, Melanie is an accredited Change Management Consultant with the Change Management Institute. She has published 6 books on the subject of Change and continues to spend half her time running live change programme for international clients.

We give all our delegates access to our Resources section which is full of videos, practical tools, templates and guidance notes to applying change back in the workplace. There is no other training company or consultancy firm that offers such a range of free resources.

When you train with us

Before the course

• We will send you the course text book – “Making Sense of Change Management”
• Tailored pre-course work book with activities, questions and suggested pages to read and mark up in the official text book.
• Sample on-line exams help you test your own knowledge
• Access to Melanie and her team by phone or email to cover any questions that you have

During the course

• Unique models, games, puzzles, slides and activities that help you understand the course material
• The most experienced trainer who knows how to manage change and apply it in the real world
• Activities to help you understand how to apply change management techniques and how to pass the examinations